Shipping policy
SHIPPING POLICY
We deliver to the United Kingdom, European Union, United States, Canada, Australia, and New Zealand.
Shipping Rates:
- United Kingdom: £3.99
- European Union: £4.99
- USA & Canada: £4.99
- Australia & New Zealand: £7.99
Estimated Delivery Times:
- UK: 5–10 business days
- EU: 7–14 business days
- USA & Canada: 7–14 business days
- Australia & New Zealand: 10–20 business days
Orders are processed within 1–3 business days. Delivery times are estimates and may vary due to customs clearance for international orders. Customers are responsible for any customs duties or import taxes applicable in their country.
REFUND & RETURN POLICY
We want you to be completely satisfied with your purchase. If you're not happy, please contact us within 14 days of receiving your order.
- Items must be unused and in original packaging
- Return shipping costs are the customer's responsibility
- International returns: customers cover return shipping and any customs fees
- Refunds are processed within 5–7 business days of receiving the returned item
To start a return, contact us at Jakandiya@gmail.com
PRIVACY POLICY (GDPR-compliant summary to add)
Add this paragraph to your existing privacy policy:
If you are located in the European Union, you have the right to access, correct, or delete your personal data. We collect only the data necessary to process your order and will never sell your information to third parties. For any data requests, contact us at Jakandiya@gmail.com